What is tutti.co.uk?
tutti.co.uk is a web shop-window. At tutti, we act as an agency for suppliers who wish to offer their goods for sale to a global market. These suppliers are often performing musicians and contemporary composers who have small catalogues of specialised products. The suppliers may also be small independent publishers or record labels. Individually, it may not be viable for these suppliers to host their own e-commerce website, but collectively through tutti, all of them can benefit from being able to offer their goods for sale over the Internet. We are all musicians at tutti and we are convinced that on a global basis, there is a niche market for every artist who has something to contribute.
What forms of payment do you accept?
We accept the following credit and debit cards: Mastercard, Visa, JCB, Maestro, Solo, Delta and American Express. All payments are processed in Pounds Sterling.
Is it safe to use my credit or debit card?
We have taken every step to ensure that the use of your credit card over the Internet is handled with the highest level of security. Our secure server which uses secure socket layer (SSL) encryption is accredited and recommended by the credit card clearance system NatWest Streamline who service the use of your credit card.
What about privacy?
We use the information we collect about you to process orders. We do not sell, trade or rent your personal information to others. For more details, please read the tutti.co.uk privacy policy.
Do you accept international orders?
tutti.co.uk welcomes orders from all over the world. Further information on shipping can be found under despatch.
How do I keep track of my order?
While you are shopping, a summary of the contents of your basket will be displayed on every page, including a link to view and edit the contents of your basket.
To process your order, you click on "checkout". At the next screen you will be able to fill in your contact and shipping details. Before continuing to our secure server you will be asked to confirm the contents of your order and the final total, including tax, postage and packing. Once on our secure server you can safely enter your credit card details and "submit" to complete your purchase.
Once your order is complete you will be sent an email confirming the details of your order.
How much do you charge for delivery?
There is a handling charge per order and a postal charge for each item based on weight and world postal zone. The costs are automatically calculated by our system and added to the total of your order. This is carefully itemised and clearly displayed at the checkout. For detailed information, read the notice despatch.
What is your policy in respect of returns and refunds?
We want to provide the best service to our customers. If you are in any way unhappy with your purchase, we will refund in full any product returned to us in its original condition within 14 days of purchase. If the mistake is ours, we will also refund the delivery. This does not affect your statutory rights as a consumer. For information on how and where to make your return, please read the notice despatch.
How do I search for the titles I want?
The products for sale through the tutti Web Shop-Window are catalogued according to CDs (and other recordings), Sheet Music, Books and Musical Accessories. They are then further categorised for CDs and Sheet Music according to performing forces. In this way you can go directly to the classification of music which interests you. As an alternative, you can use the search box which is displayed at the top of each page, on the right. Enter any relevant word to make your search: the name of a composer, performer, record label, publisher, instrument, for example. The search engine will display the products which relate to the search words you have entered.
How can I view the sample pages?
Whenever you see the paper icon 
you can download a sample page of music. Clicking on the icon should open the page in your browser.
If the page does not automatically appear you will need to install Adobe Reader. This is available free of charge from Adobe's web site.
For more information, read our help for page samples
I'm having problems using the site on my computer – what should I do?
The Internet is an ever changing place, and our site is always kept up to date with the latest technology to make sure that shopping at tutti.co.uk is a safe, secure and easy process.
If tutti.co.uk doesn't display properly on your computer we recommend that you upgrade your browser to the latest version available.
- If you use Firefox, you can download the latest version here
- If you use Internet Explorer, you can download the latest version here
If you continue to experience problems, please use our contact form or email us directly at shop@tutti.co.uk to let us know.
If I have a question you have not answered here?
Please use our contact form or e-mail your question to shop@tutti.co.uk or call +44 (0)1760 441 441.
How can I sell my musical products through the tutti Web Shop-window?
Send a request for information on how to sell your products through tutti, to sell@tutti.co.uk